Privacy Policy for Theresa Finning Counselling
Effective Date: 06/02/2026
At Theresa Finning Counselling, we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://theresafinnigancounselling.com/ and engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, address, and other contact details.
- Counselling Details: Information you provide during sessions or in communications, including reasons for seeking counselling.
- Payment Information: Billing details if applicable (processed securely through third-party providers).
- Website Usage Data: IP address, browser type, pages visited, and other technical data via cookies and analytics tools.
2. How We Use Your Information
Your data is used to:
- Provide and manage counselling services.
- Communicate with you regarding appointments, updates, or inquiries.
- Process payments and billing.
- Improve our website and services.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share data with:
- Service providers who assist in payment processing, IT services, or other operational needs.
- Legal authorities if required by law or to protect our rights.
- Other parties with your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure.
5. Your Rights
You have rights regarding your personal data, including:
- Accessing the data we hold about you.
- Correcting inaccuracies.
- Requesting deletion of your data.
- Withdrawing consent at any time.
To exercise these rights, please contact us at [Insert Contact Email].
6. Data Retention
We retain your data only as long as necessary for providing our services or to comply with legal obligations.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Theresa Finning Counselling
Address: Ryton, Gateshead NE40 3TX